Digital accessibility

Henner is committed

At Henner we are committed to making navigation on our corporate website accessible to ensure that people with disabilities have the most optimal experience possible.

Beyond providing our visitors with a quality experience, this initiative is completely aligned with our DNA: Here to care. It reflects our Group’s commitment to inclusion and diversity  for all our stakeholders.

On 02/27/2025, the henner.com website has an accessibility rate of :

We aim to fully meet regulatory requirements of the RGAA 4.1.2 and the WCAG 2.2. To achieve this, we are focusing on implementing the following strategy and actions:

As part of this digital accessibility initiative, we have worked with a trusted partner specialising in digital accessibility: Accessiway.

And to go further in terms of accessibility

At the same time, and since November 2024, at Henner we have chosen to go beyond our legal obligations by implementing digital inclusion solutions on our digital tools.

Customisation of the display of the customer area and our corporate site

We have integrated the FACIL’iti module into our henner.com site and our online member portal.

This digital inclusion solution personalises the display of a website according to the user’s visual, gestural, cognitive and/or temporary comfort needs.

In this way, the display of our corporate site and our member portal can be adapted to the browsing needs of our users. Numerous filters are available to adapt to as many needs as possible: visual impairment, dyslexia, Parkinson’s disease, AMD, colour blindness, multiple sclerosis, etc.

To make navigation even more comfortable, Internet users can now personalise the display of these websites by choosing the filter that best suits them. How can you activate it?

1. Open the FACIL’iti widget to access the settings.

2. ​Choose a filter from the library or create your own.

3. Then navigate using the adapted display.

Feedback and Contact

If you are unable to access content or a service, you may contact us to be directed to an accessible alternative or to obtain the content in another form.

Recourse

If you encounter an accessibility fault that prevents you from accessing content or functionality on the site, and if after reporting it to us, you do not receive a satisfactory response, you have the right to send your complaints or a request for intervention to the Defender of Rights.

Several means are available:

Send a letter (free, do not attach a stamp):

Defender of Rights
Free Reply 71120
75342 Paris CEDEX 07
France